Industrial Automation

售前售后服务Pre-sales & After-sales Services

从技术咨询到售后支持,广奇为您提供全方位一站式服务解决方案 From technical consultation to after-sales support, Guanki provides you with comprehensive one-stop service solutions

全方位服务支持 Comprehensive Service Support

我们提供从售前咨询到售后维护的全流程专业服务,确保您的设备高效稳定运行 We provide professional services from pre-sales consultation to after-sales maintenance, ensuring your equipment operates efficiently and stably

售前服务 Pre-sales Services

在您购买设备前,我们的专业团队将为您提供全面的技术咨询与方案定制服务 Before you purchase equipment, our professional team will provide you with comprehensive technical consultation and customized solutions

1

技术咨询 Technical Consultation

资深工程师提供专业的技术建议,帮助您选择最适合的设备配置 Senior engineers provide professional technical advice to help you choose the most suitable equipment configuration

2

方案定制 Solution Customization

根据您的生产需求,量身定制自动化解决方案 Customized automation solutions based on your production needs

3

工厂参观 Factory Visit

安排实地考察,亲眼见证设备运行效果 Arrange site visits to witness equipment operation firsthand

4

成本分析 Cost Analysis

提供详细的投资回报分析,帮助您做出明智决策 Provide detailed ROI analysis to help you make informed decisions

售后服务 After-sales Services

设备交付后,我们提供全面的安装、培训、维护和技术支持服务 After equipment delivery, we provide comprehensive installation, training, maintenance, and technical support services

1

安装调试 Installation & Commissioning

专业工程师上门安装调试,确保设备正常运行 Professional engineers provide on-site installation and commissioning to ensure proper equipment operation

2

操作培训 Operation Training

提供全面的操作培训,确保您的团队熟练掌握设备使用 Provide comprehensive operation training to ensure your team masters equipment usage

3

保修服务 Warranty Service

提供全面的设备保修服务,保障您的投资安全 Provide comprehensive equipment warranty services to protect your investment

4

技术支持 Technical Support

7×24小时技术支持,快速响应解决技术问题 7×24 hour technical support, quick response to technical issues

服务流程 Service Process

从初次接触到长期合作,我们提供清晰透明的服务流程 From initial contact to long-term cooperation, we provide a clear and transparent service process

1

需求沟通 Requirement Communication

深入了解您的生产需求与技术挑战 In-depth understanding of your production needs and technical challenges

2

方案设计 Solution Design

量身定制自动化解决方案与设备配置 Customized automation solutions and equipment configuration

3

实施交付 Implementation & Delivery

设备生产、安装调试与操作培训 Equipment production, installation, commissioning, and operation training

4

长期支持 Long-term Support

持续的技术支持、维护与升级服务 Continuous technical support, maintenance, and upgrade services

立即获取您的定制化方案 Get Your Customized Solution Now

我们的资深顾问将在 24 小时内为您提供初步的技术建议与成本分析报告。 Our senior consultants will provide preliminary technical advice and cost analysis report within 24 hours.

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获取专属服务 for exclusive service

市场部 Marketing Department

电话:+86 18928053889 Tel: +86 18928053889

电话:+86 18198793059 Tel: +86 18198793059

邮箱:alicia@guanki.com Email: alicia@guanki.com

服务部 Service Department

电话:+86 18198793059 Tel: +86 18198793059

邮箱:servicel@guanki.com Email: servicel@guanki.com

研发总部 R&D Headquarters

中国 · 广东 · 珠海市斗门区乾务镇珠峰大道南2888号 China · Guangdong · Zhuhai City, Doumen District, Qianwu Town, No. 2888 South Zhufeng Avenue